Bad #UI
experience: I was trying to send a friend some money via #CashApp
, but could not verify my identity. Here’s what their tech support found out:

“...from the documentation you have provided, we see that you have a legal one letter name. While we understand that is the name chosen and legally granted, we regret to inform you that we cannot proceed with the request at this time.”

I sent a response thanking them for figuring out the problem, and I wouldn’t try to get verified -- or use CashApp -- again.

I also sent them the URL for “Falsehoods Programmers Believe about Names”