Nobody is entitled to support from volunteer FOSS projects, but they absolutely do deserve not to have the issues they took time to file actively thrown away. If you haven't fixed the bug, it stays open.

And nobody wants to find this issue closed if they found the same problem...

Reminder that this is not about closing bugs/PRs/requests in a NEEDINFO state where the user isn't being responsive. This is about indiscriminately closing "stale" bugs on a timer with no regard to whether they're still valid