- Users tend to use a list of all the links or headings on the page instead of the tab key! The user could then jump directly to the heading or link that sounded like what they were looking for.
- Navigating to the homepage from an internal page: all of our interviewees searched for a link being announced as "Home"
- To navigate to a certain page, users opened a list of all the links on a page. it was common to type the letter on the keyboard to search for the available links starting with the first letter of what they would expect the page name to start with. A "Get in touch!" link is likely to not be found
- idea here: we need a standard about common pages! (Contact, Pricing, etc...)
- None of the interviewees enlarged the window to take the full screen. This means some users will experience the mobile layout and behavior of the menu navigation, rather than the desktop version we intended. So a computer does not mean a desktop layout
- None used skip links because they are less efficient than their other methods. Moreover, the skip link is sometime broken as the keyboard focus does not shift!