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The first rule of thumb:
If you’re stuck for over an hour, seek help.
with
When you seek advice, first write down everything you’ve tried.
that as 3 benefits:
- act as a rubber duck debugging
- evidence that there is some kind of structured thought process that has been carried out, and what it was
- saving time explaining the context to someone else
If this is not useful enough, the author recommends to use his formula.